PRIVACY POLICY
1. Who we are
Lemon Lane OÜ (“we”, “us”, “our”) is a community platform connecting women for peer support and coaching.
Registered in Estonia under company no. [ ___ ].
Email: contact@lemonlaneclub.com
We are the data controller for the personal data we collect and process.
2. What this policy covers
This policy explains:
What personal data we collect
How we use it
How we keep it safe
Your rights under EU GDPR and UK GDPR
3. What data we collect
We only collect what we need to run Lemon Lane:
Type of data Examples Why we collect it Account data Name, email, location (city only) To create your profile and match you locally Questionnaire data Values, life topics, areas you’re working through To match you with compatible members or coaches Payment data Billing info processed via Stripe or Wise To manage memberships and subscriptions Communication data Emails or messages you send us To provide support and improve our services Technical data Cookies, IP address, device info To operate our website and analytics
We don’t collect or store sensitive medical information.
Anything shared voluntarily during sessions or groups stays confidential between members.
4. How we use your data
We use your information to:
Match you with compatible members or coaches
Process payments and manage subscriptions
Communicate with you about events, updates, or matches
Maintain community safety and moderation
Improve our platform and user experience
Comply with legal or tax obligations
We never sell your data.
5. Legal basis for processing
Under GDPR, we process your data on one or more of these bases:
Contract: to provide membership and matching services.
Consent: when you voluntarily share personal details for matching or receive newsletters.
Legal obligation: to meet accounting and tax requirements.
Legitimate interest: to maintain a safe, supportive community.
6. How long we keep your data
We retain data only as long as needed:
Active members → while your membership is live.
Former members → up to 12 months (for records or re-activation).
Payment records → as required by tax law (usually 7 years).
You can request deletion at any time (see section 9).
7. How we share data
We share limited data with trusted third parties who help us run Lemon Lane:
Stripe / Wise – payment processing
Typeform – onboarding forms
Google Workspace / Notion / Airtable – internal operations
Email platforms – updates & member communication
All partners comply with EU GDPR or the EU-US Data Privacy Framework.
We never sell or rent personal data.
8. International transfers
Some partners store data outside the EEA (e.g. USA).
When this happens, we ensure adequate protection through Standard Contractual Clauses or other approved safeguards.
9. Your rights
Under EU and UK GDPR, you can:
Access a copy of your data
Correct inaccurate information
Request deletion (“right to be forgotten”)
Withdraw consent at any time
Object to certain processing
Request a portable copy of your data
To exercise these rights, email contact@lemonlaneclub.com.
We aim to reply within 30 days.
10. Cookies & tracking
Our website uses cookies for functionality and analytics.
You’ll see a cookie consent banner the first time you visit.
You can manage preferences at any time in your browser settings.
11. Security
We take data security seriously.
All systems are password-protected, encrypted, and access is limited to authorised team members and contractors.
12. Updates to this policy
We may update this policy from time to time.
The latest version will always be posted on our website with the updated date.
13. Contact
Questions or concerns?
📍 Lemon Lane OÜ, [registered address], Estonia
If you’re in the EU, you can also contact the Estonian Data Protection Inspectorate (AKI).
If you’re in the UK, you can contact the Information Commissioner’s Office (ICO).